5357 Dixie Hwy. Louisville, KY 40216 502-447-3450

Customer Care at Craig and Landreth Cars

We would like to introduce you to our Customer Care Benefits Program. You must submit the proper documentation when requesting reimbursement.

Reimbursement Benefits
  • Complete Disablement
  • Key Recovery
  • Key Lock-Out
  • Towing and Vehicle Extraction
  • Roadside Assistance
  • Tire Replacement
  • Ambulance
  • Insurance Deductible
  • Travel Vehicle Loss
  • Vehicle Exterior Accessory
Membership Also Includes
  • Vehicle Coded & Registered with NCIB
  • Personal Identity Theft Protection
Complete Disablement

If you break down 100 or more miles from home, we will reimburse you for lodging and meals $100 per day for up to 3 consecutive days per occurrence. $1000 maximum payout in 60-month period.

Key Recovery

If you lose your key and need to have a new one made, we will reimburse you $30 per occurrence. $120 maximum payout for 60-month period.

Key Lock-Out

If you lock your keys in your car and use a key lock-out service, we will reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Towing and Vehicle Extraction

If you need your vehicle towed or extracted, we will reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Roadside Assistance

If you battery needs a jump, you need gasoline delivered, or inflation of tires, we will reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Tire Replacement

If you tire need to be replaced or leaks because of road hazard, we will we reimburse you $50 per occurrence. $250 maximum payout in 60-month period.

Ambulance Reimbursement

If you are involved in an accident and need ambulance service, we will reimburse you $100 per occurrence. $300 maximum payout in 60-month period.

Insurance Deductible

If your vehicle is deemed a total loss, we will reimburse you $100 per occurrence. $300 maximum payout in 60-month period.

Travel Vehicle Loss

If your vehicle is stolen over 250 miles from home and deemed a total loss, we will reimburse you for your traveling expenses $100 a day per for up to 3 consecutive days per occurrence. $500 maximum payout in 60-month period.

Vehicle Exterior Accessory

If you need a replacement of a broken windshield, headlights, tail lights, fog lights, side mirrors, etc., we will reimburse you $50 per occurrence. $300 maximum payout in 60-month period.

Security Solutions:
  • 1 Year Complimentary Membership (Upgrades Available)
  • Anti-Theft System: $6100 in benefits in the event of vehicle theft. Qualifies for insurance discounts in Kentucky.
  • ID Theft: Information is the new currency!
    ID theft is the #1 crime in the world. Over 10 million Americans become victims each year. We protect your identity for 1 year.
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